Tell us what's wrong

Request a refund through the appropriate purchase channel.

• CODMunity Web: For a website purchase, send a support request with your receipt or order reference.
• Apple App Store: Request an Apple refund.
• Google Play: Request a Google Play refund.

Use the Apple or Google account that made the purchase. Requests are reviewed under the applicable policy; approval is not guaranteed. Cancelling renewal does not itself request a refund.

Manage your subscription from the place where you originally subscribed. Billing stays with the original provider.

• CODMunity Web: go to My subscription while signed in.
• Apple App Store: manage it from your Apple account subscriptions.
• Google Play: manage it from your Google Play subscriptions.

The My subscription page can show Premium status, purchase provider, auto-renewal, renewal or end date when available, Refresh subscription, and a provider-specific manage option.

CODMunity Premium is now shared across the CODMunity website and mobile app when you use the same authenticated CODMunity account.

Website Premium adds ad-free browsing on codmunity.gg. Active app Prestige or Prestige Ultra access can also be recognized on the website through the same CODMunity account.

Cancel from the provider that manages your billing: CODMunity Web, Apple App Store, or Google Play.

After cancellation, you normally keep access until the end of the paid period shown by that provider. Cancelling stops future renewals, but it does not usually remove already-paid access immediately.

The website removes ads when CODMunity Premium is active on the same signed-in CODMunity account.

1. Sign in at codmunity.gg/sign-in.
2. Open My subscription and use Refresh subscription.
3. Confirm you are using the same CODMunity account and sign-in method as the app or web purchase.
4. Reload the page where ads are showing.

Existing website tools remain free. CODMunity Premium adds ad-free browsing on the website.